Purchase & Shipping Policy

To purchase or to discuss commissions:
Please call 905-868-8372
Send an Email or
Skype: n.bertin

Accepted methods of payment: Cash, Interac® Email Money Transfer, Money Order, Certified Cheques, or Bank-to-Bank Electronic Funds Transfer. PayPal is accepted for online purchases.

Terms: All prices are quoted in CANADIAN funds. All payments must be made in CANADIAN funds.

Taxes: Sorry, I don't charge it but I have to collect it... Any exemptions must send appropriate documentation. Tax rates are as follows:

AB 5 %
BC 12 %
MB 5 %
NB 13 %
NL 13 %
NS 15 %
NT 5 %
NU 5 %
ON 13 %
PE 5 %
QC 5 %
SK 5 %
YT 5 %

Payment/Shipping: All works are sold on a "first come, first serve" basis and can be picked up or shipped. Layaway requires minimum 25% deposit, and must be paid in full within sixty (60) days. Deposit is non-refundable. Order will be shipped only once paid in full.

Shipping and insurance are quoted separately. For online purchases using PayPal, shipping is automatically calculated during the payment process. Shipping is via Canada Post once payment has been cleared. Returns of non-insured items during shipping will not be accepted. Cannot ship to post office boxes.

International orders: Shipping must be insured. All Customs and Excise duties are the Buyer's responsibility.

Deposits: All commission work requires a 50% deposit prior to commencement of work. Completed works must be paid in full on delivery.

Returns/Exchanges: While all efforts are made to ensure images are a true representation of the actual artwork, it is always best to view the works in person prior to purchasing. If it is not possible to view the works in person, I am happy to send higher resolution photographs to assist in the consideration of the artwork. Returns are not accepted on orders where buyers fail to view any works in person. Returns or exchange also only available if item was grossly misrepresented or damaged during shipping if insured. Shipping costs for returns are the buyer's responsibility.

Gallery Purchases: Purchases made through another gallery follow the gallery's policies.

© Nathalie Bertin, 2009-2012.
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